Brands and Why They Use Influencer Marketing

What is a ‘Brand’?

 A brand “is a product, service or concept that is publicly distinguished from other products, services or concepts so that it can be easily communicated and usually marketed” (Hanna, n.d.). A brand is a company's way to sell their ideologies and experiences. They want the consumers to have a specific type of experience when purchasing their products. Brands want their customers to be their preferred option when it comes to buying certain products.

Brands are a personality, they form distinctive characteristics that make them stick out from the rest. The way brands create identities are by “materials that support the brand, like a logo, tagline, visual design, or tone of voice” (Decker). Another way is to include recognizable logos on their apparel or their apparel could include pictures or graphics that are tied to a group of people, like Rooted has graphics that reference South Asian culture. These are the ways that brands are made by a marker that they can use to distinguish themselves from their competitors and to make a public identity. 

In order to have a strong brand, many try to stick out amongst the vast amounts of brands in the world. This can be done by various types of marketing, including having influencers that are able to represent the brand and have a strong connection to the brand. For example, if a makeup brand wants to promote its new product, they could reach out to influencers who do makeup tutorials or “get ready with me” type videos, and who have experience using the makeup brand. This will help reach the brand’s target audience. 

Chanel Tyler, the Head of Creator Business Development at Planet Howl and an influencer, explained to us why brands use influencer marketing.

Rooted.shop

Rooted is a brand that sells clothes and accessories like tote bags, and strives to connect “through shared cultures & identities.” Rooted’s main goal is to express different South Asian cultures through fashion. Rooted also gives some proceeds to different initiatives and global efforts that resonate with their values. Recently, they have been focused on giving funds to help Palestine. The owner, Mina Khan, started this brand at a very young age and it has flourished and wants to grow bigger. Mina wanted clothes that she would wear that connected back to her culture. They have used many South Asian influencers to help promote their brand on their TikTok and Instagram pages. This was especially important to help create brand awareness and for it to be where it is today.

We asked Mina about her vision for Rooted.Shop and what types of products she would hope to sell.

What is Influencer Marketing?

Influencers are people who have a sufficient following and who can influence their followers’ behavior as consumers. They make content such as videos or photos that generate views and that their followers like. People tend to generally like to follow influencers that are rich or famous but small influencers have been increasingly popular because they are more relatable. Influencers each specialize in specific niches, cultivating audiences’ trust as experts in fields like beauty, where they review makeup products.

Influencer marketing is when a brand and popular social media users collaborate to promote the brands. Forming relationships with influencers who are already relevant to a brand’s message is vital (“What Is Influencer Marketing?”). This is a marketing strategy in which it has been successfully used by so many brands that helped them continue to grow over the past decade. Social media has such a big impact on what consumers purchase according to a survey done by McKinsey carried out in 2014. Brands also have to include a diverse group of influencers to help them engage with larger audiences. For brands to have positive experiences with influencer marketing, they have to stay on top of the latest trends.

Since each influencer has their own unique audience, followers, and engagement on various social media platforms, their marketing deals are unique as well. Earned Media Value (EMV) is an influencer marketing metric that is used to help measure in dollars the value of social media content (“Guide to Earned Media Value (EMV): What It Is and How to Use It.”). EMV is a way to measure the level of engagement on social media content generated by influencers about particular brands. This engagement encompasses interactions such as likes, comments, and shares on a post that attributes to multiple brands within the content. It is important to note that this content is not directly created by the brand itself sometimes, but rather by influencers. Influencers may create various types of content, such as reviews or recommendations, which can fall under earned media. These influence-generated content pieces have the potential to significantly impact sales conversions for the brand.

Large brands have a budget and very structured approach in using social media and influencer marketing (Barker). They have big teams that are able to look at seasonal sales peaks or learn how to expand into new markets. Small brands “lacking dedicated marketing teams often rely solely on drum beat marketing,” and they typically adhere to a fixed monthly marketing budget (Barker). As Mina mentioned, Rooted usually relies on the algorithm to get views and attract attention. Some small businesses have a fixed monthly budget for marketing and this will ensure that they have continuous presence on social media but not having targeted campaigns. 

@beyonceweekumbc Brands and Why They Increasingly Use Influencer Marketing! @Rooted #greenscreen #greenscreenvideo ♬ original sound - BeyonceWeekUMBC

We asked Mina about her overall marketing strategy and how she is able to use influencer marketing as part of that overall strategy.

We asked Mina about if she has experienced any challenges using influencer marketing and how she is able to measure the success or effectiveness of her influencer marketing.

We asked Adriana Autie, the Senior PR and Brand Partnerships Manager at Milk Makeup, how she is able to measure the effectiveness of influencer marketing.

References

Photo courtesy of Mina Khan

Barker, Katie. “Large Brands vs Small Brands: Marketing Wins and Fails.” Katie Barber Marketing, 17 May 2023, https://katiebarbermarketing.com/2023/05/17/large-brands-vs-small-brands-marketing/

Cho, Aimee. “Sisters Create Clothing Line Honoring South Asian Heritage.” NBC4 Washington, NBC4 Washington, 22 May 2022, https://www.nbcwashington.com/celebrating-aapi-heritage/sisters-create-clothing-line-honoring-south-asian-heritage/3055202/.  

Decker, Allie. “What Is Branding? Understanding Its Importance in 2023.” HubSpot Blog, HubSpot, 15 Mar. 2023, https://blog.hubspot.com/marketing/branding

“Guide to Earned Media Value (EMV): What It Is and How to Use It.” CreatorIQ, 24 Apr. 2024, https://www.creatoriq.com/blog/earned-media-value-emv

Hanna, Katie Terrell. “What Is a Brand?” TechTarget, WhatIs, 21 July 2022, https://www.techtarget.com/whatis/definition/brand

“How Brands and Influencers Can Make the Most of the Relationship.” Harvard Business Review, 10 Apr. 2023, https://hbr.org/2023/05/how-brands-and-influencers-can-make-the-most-of-the-relationship. 

Kenton, Will. “Brand: Types of Brands and How to Create a Successful Brand Identity.” Investopedia, Investopedia, 13 Dec. 2023, https://www.investopedia.com/terms/b/brand.asp

McLaughlin, Jerry. “What Is a Brand, Anyway?” Forbes, Forbes Magazine, 20 Feb. 2024, https://www.forbes.com/sites/jerrymclaughlin/2011/12/21/what-is-a-brand-anyway/?sh=38ea9e452a1b

“What Is a Brand and Why Does It Matter?” Brand and Identity Standards | Rice University, https://brand.rice.edu/what-is-a-brand. Accessed 7 May 2024. 

“What Is Brands? Definition of Brands, Brands Meaning.” The Economic Times, economictimes.indiatimes.com/definition/brands. Accessed 27 Apr. 2024. 

“What Is Influencer Marketing?” McKinsey & Company, McKinsey & Company, 10 Apr. 2023, https://www.mckinsey.com/featured-insights/mckinsey-explainers/what-is-influencer-